FAQs
Have questions? We’ve got answers. Our FAQ section covers everything you need to know about Robb Packaging Co.’s products, customization options, order quantities, delivery timelines, sustainability practices, and more. Whether you’re placing your first order or scaling up your packaging program, this resource is here to help you make informed decisions with confidence.
Explore quick, clear answers to the most common customer questions—and get the support you need every step of the way.
What types of mailers does Robb Packaging Co. offer?
We offer kraft mailers, poly mailers, poly bubble mailers, and padded envelopes to suit various shipping needs.
Are kraft mailers recyclable?
Yes, our kraft mailers are fully recyclable and made from eco-conscious materials.
What are poly mailers best used for?
Poly mailers are ideal for shipping apparel and soft goods due to their tear-resistant and waterproof
properties.
Do your poly mailers resist tearing and moisture?
Absolutely. Our poly mailers are both tear-resistant and waterproof for reliable shipping.
How protective are poly bubble mailers for fragile items?
Poly bubble mailers offer extra padding to protect delicate items while maintaining a lightweight profile.
What sizes are available for padded envelopes?
We offer a wide range of sizes for padded envelopes to accommodate various product dimensions.
Are your mailers self-sealing?
Yes, all our mailers feature secure self-seal closures for convenience and security.
Can I custom-print my logo on mailers?
Yes, we offer customization options including logo printing on all types of mailers.
Are your mailers suitable for international shipping?
Yes, our mailers are durable and secure enough for both domestic and international shipping.
What is the weight limit for your poly mailers?
Our poly mailers can typically hold up to 10 lbs, depending on the size and product type.
What's the difference between rigid setup boxes and corrugated boxes?
Rigid setup boxes are pre-assembled and luxurious, while corrugated boxes are flat-packed and ideal for heavy-duty shipping.
Are collapsible magnetic gift boxes reusable?
Yes, they are designed to be reusable and feature a foldable, durable structure.
Can jewelry boxes be customized with inserts?
Yes, we offer custom inserts for jewelry boxes to protect and display items beautifully.
What box types are best for subscription services?
Collapsible magnetic boxes and custom corrugated boxes are perfect for subscription-based businesses.
Are your shipping boxes eco-friendly?
Yes, many of our shipping boxes are made from recycled and recyclable materials.
Do you offer custom sizes for boxes?
Yes, we can produce custom-sized boxes tailored to your specific needs.
Are gift boxes shipped flat or pre-assembled?
It depends on the type-collapsible boxes are shipped flat; rigid boxes come pre-assembled.
Can I order boxes in bulk? Can I order boxes in bulk?
Yes, we offer bulk order discounts on all our box products.
What finishes are available for luxury gift boxes?
We offer matte, gloss, soft-touch, and foil-stamped finishes for luxury gift boxes.
How do I choose the right box for my product?
Our team can help you select the best box based on product type, weight, and presentation goals.
Are your paper shopping bags made from recycled materials?
Yes, our paper shopping bags are made from post-consumer recycled content and are fully recyclable.
What makes your reusable totes different from standard ones?
Our totes are reinforced for durability, machine washable, and designed for long-term reuse.
Do you offer branding on BOPIS bags?
Yes, BOPIS bags can be custom printed with your store’s branding and messaging.
Are drawstring bags durable enough for repeat use?
Yes, our drawstring bags are made from high-quality materials to withstand frequent use.
What sizes do your bags come in?
Our bags come in various sizes suitable for retail, events, and promotional use.
Can I customize bags with my store's colors?
Yes, we offer full-color customization for most bag types.
Are your retail bags compliant with local plastic bans?
Yes, our eco-friendly paper and reusable bags are compliant with most regional regulations.
What's the minimum order for custom printed bags?
Our minimum order quantity varies by bag type, but typically starts at 1,000 units.
Do drawstring bags come in waterproof materials?
Yes, we offer drawstring bags made from water-resistant materials.
Are reusable totes machine washable?
Yes, our reusable totes are designed to be machine washable for easy maintenance.
What types of cushioning materials do you offer?
We offer crinkle paper, foam inserts, bubble wrap, air pillows, and kraft cushioning paper.
Are your void fill solutions biodegradable?
Yes, many of our void fill materials are biodegradable and eco-safe.
Do you carry eco-friendly bubble wrap?
Yes, we offer biodegradable and recyclable bubble wrap options.
What's the best filler for shipping delicate glassware?
We recommend using a combination of foam inserts and bubble wrap for maximum protection.
Can I use cushion wraps inside padded mailers?
Yes, cushion wraps can be added for extra protection inside any mailer.
Are air pillows recyclable?
Yes, our air pillows are made from recyclable materials when deflated.
Do you sell dispenser systems for fill material?
Yes, we offer both manual and automatic dispensing systems for packaging fill.
Are your protective options suitable for electronics?
Yes, we offer anti-static and shock-absorbing solutions ideal for electronics.
What volume of mailer fill do I need for small parcels?
This depends on the item and box size, but we can assist in calculating the optimal fill.
Is kraft paper cushioning recyclable?
Yes, kraft paper is both recyclable and biodegradable.
What qualifies your packaging as eco-friendly?
Our eco-packaging is made from recycled, compostable, or reusable materials that reduce environmental impact.
Are your compostable fillers safe for curbside composting?
Most are industrial compostable; check your local guidelines for curbside eligibility.
How do reusable packaging options reduce waste?
Reusable packaging reduces the need for single-use materials and promotes circular use.
Can I get FSC-certified recycled boxes?
Yes, many of our recycled boxes carry FSC certification for responsible sourcing.
What's the carbon footprint benefit of switching to sustainable packaging?
Sustainable options lower emissions by using fewer resources and generating less waste.
Do you offer sample kits for sustainable packaging?
Yes, we provide sample kits so you can test sustainable options before placing a bulk order.
Are your eco-friendly mailers home-compostable?
Some of our mailers are home-compostable; check product specs for details.
Do your recycled bags meet environmental standards?
Yes, our recycled bags meet industry sustainability and quality standards.
Can sustainable packaging be branded?
Absolutely, all of our sustainable options can be custom-branded.
How can switching to your eco options improve my brand image?
Eco-conscious packaging signals your commitment to sustainability and can enhance customer loyalty.
